STATE BANK OF INDIA HELPLINE AND TOLL FREE NUMBERS
In case a customer is not satisfied with the handling of grievance by the Local Head Office, a communication may be sent (enclosing the message sent earlier to Local Head Office) to the
Deputy General Manager (Customer Service), at the Corporate Centre at Customer Service Dept., State Bank of India, State Bank Bhawan, 4th floor, Madame Cama Road, Mumbai-400 021,
Telephone No. (022) 22029456, 22740432, 22740431, 22740433
Fax no. (022) 22742431.
e-mail address - dgm.customer@sbi.co.in.
| Local Head Office/Head of Grievances Redressal Machinery | Helpline/ Grievance Cell E-mail Address/ Telephone Nos. |
| AHMEDABAD (State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli)General Manager State Bank of India, Local Head Office, Bhadra, Ahmedabad-380 001 | E-mail: helpline.lhoahm@sbi.co.in Toll free No. 1800-233-7933 Helpline Tel no.(079)25510883 , 25511027,25503150 Fax no. (079) 25506648 |
| BANGALORE (State of Karnataka)General Manager State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore-560 001. | E-mail: bangalore@sbi.co.in Toll free No. 1800-425-8002 Helpline Tel no. (080)25943030 Fax no. (080) 25943125 |
| BHOPAL (States of M.P. & Chhatisgarh)General Manager State Bank of India, Local Head Office, Hoshangabad Road, Bhopal-462 011. | E-mail: mysbi@sbi.co.in Toll free No. (BSNL) 1800-233-7551 & (Airtel) 1800-102-7551 Helpline Tel no. (0755)4288210, 2576851,4288526 Fax no.(0755) 4059200 |
| BHUBANESWAR (State of Orissa)General Manager State Bank of India, Local Head Office , 111/1, Pandit Jawaharlal Nehru Marg, Bhubaneswar Orissa-751 001. | E-mail: help.lhobhu@sbi.co.in Toll free No. 1800-345-6741 Helpline Tel no. (0674)2396580 & 2396582FAX NO (0674) 2390248 |
| CHANDIGARH (U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi)General Manager State Bank of India, Local Head Office, Sector-17-B, Chandigarh-160 017. | E-mail: helpline.lhocha@sbi.co.in Toll free No. 1800-180-1723/1800-180-1724 Helpline Tel no. (0172)2707391 / 2707390 Fax no. (0172) 2713968/2720234 |
| CHENNAI (State of Tamil Nadu & U.T. of Pondicherry)General Manager State Bank of India, Local Head Office, Circletop House, 16 , College Lane, Chennai-600 006. | E-mail: helpline.lhoche@sbi.co.inToll free No. 1800-425-4424 Helpline Tel no. (044)28214635 Fax no. (044) 28214381 |
| DELHI States of Delhi, Rajasthan,Uttaranchal & part of Haryana U.P. Districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr. Haryana Districts of Faridabad, Gurgaon and Sonepat.General Manager State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi-110 001. | E-mail: helpline.lhodel@sbi.co.in Grievance Cell No. (Toll Free). 1800 11 4545 Fax no.23361969 |
| GUWAHATI (7 States of North-East)General Manager State Bank of India, Local Head Office, Opposite Assam Secretariat,Dispur, Guwahati - 781006 | E-mail:luithelp@sify.com Toll free No. 1800-345-3631 Helpline Tel no. (0361)2237663 & 2237661 Fax no. (0361) 2237664 |
| HYDERABAD (State of Andhra Pradesh)General Manager State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 095. | E-mail:helpline.lhohyd@sbi.co.in Toll free No. 1800-425-3888 Helpline Tel no. (040)24756925 Fax no. (040) 24751010 |
| KOLKATA (States of West Bengal, Sikkim and U.T. of Andaman & Nicobar Islands)General Manager State Bank of India, Local Head Office, 'Samriddhi Bhavan, 1, Strand Road , Kolkata-700 001. | Email :sbihelpline.lhokol@sbi.co.in Toll free No. 1800-345-3455 Helpline Tel no. (033)22489333 & 22436531 Fax no. (033) 22435128 |
| LUCKNOW (State of U.P. covering districts other than those mentioned under New Delhi)General Manager State Bank of India, Local Head Office, New Administrative Bldg. , Motimahal Marg , Hazratganj , Lucknow-226 001. | E-mail: helpline.lholuc@sbi.co.in Toll free No. 1800 180 5201 Helpline Tel no.(0522) 2201492 / 2201496 Fax no. (0522) 2231463 |
| MUMBAI (States of Maharashtra & Goa)General Manager State Bank of India , Local Head Office , Bandra Kurla Complex Mumbai-400 051. | E-mail: helpline.lhomum@sbi.co.in Helpline: Toll free: 1800228866 Non - Toll free: (022) 26445525 Grievance Cell: (022) 26445532, 26445533 ATM: (022) 26445556, 26445557 Internet Banking: (022) 26445531 , 26445523 Housing Loans:Mumbai Area:(022) 67514112, 26445120 Outside Mumbai: (022) 67514523 Fax: (022) 26445505 , 26445530, 26445535 |
| PATNA (States of Bihar and Jharkhand)General Manager State Bank of India, Local Head Office, Judges Court Road, Patna-800 001. | E-mail helpline.lhopat@sbi.co.in Toll free No. 1800-345-6100/0612-2238388 Helpline Tel no. (0612) 2209080, 2209078 Fax no. (0612) 2209006 / 2209072 |
| THIRUVANANTHAPURAM (State of Kerala)General Manager State Bank of India, Local Head Office, S.S Kovil Road Thampanoor, Thiruvananthapuram, Pin-695 001 | E-mail: grc.lhotri@sbi.co.in Toll free No. 1800-425-4722, Helpline Tel nos. (0471) 2323072/2326402 Fax no. (0471) 2323075 |
In case a customer is not satisfied with the handling of grievance by the Local Head Office, a communication may be sent (enclosing the message sent earlier to Local Head Office) to the
Deputy General Manager (Customer Service), at the Corporate Centre at Customer Service Dept., State Bank of India, State Bank Bhawan, 4th floor, Madame Cama Road, Mumbai-400 021,
Telephone No. (022) 22029456, 22740432, 22740431, 22740433
Fax no. (022) 22742431.
e-mail address - dgm.customer@sbi.co.in.
For SBI Card Related Grievances |
| 1. To reach the SBI Card Helpline from anywhere in IndiaFrom BSNL/ MTNL Lines – 1800 180 1290From all other phones – 39 02 02 02 Note: If calling from a mobile phone, please prefix your city STD code. |
| 2. To Email us:You can reach through email for getting any Product Information, making a complaint, feedback or any other inquiry. Click here to send us a mail.feedback.gesbi@ge.com |
| 3. To fax us:You can Fax at: 0124-2567131 |
| 4. To write in to us:Write to us at: PO Bag 28, GPO, New Delhi, 110 001 |
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